FREEDOM! There are two Freedom's I appreciate in my life. Grocery pick up, and a 16 year old grocery shopper. I have never liked going to the grocery store. Can I get a witness?? Covid gave me two freedoms. Now I know you urban people have had this for a while, but us rural country folk have to wait on the world to turn a few more times before we get life's modern conveniences. The hallelujahs really come when ordering online and just driving up and that sweet high schooler in their first ever job in life, comes gleefully running out to your trunk without me even taking my hand off of the steering wheel. Ok, maybe I exaggerated a little, but it really feels like all the rainbows are shining when you accomplish grocery shopping like that. We needed a pandemic to hit before we could get that luxury in my neck of the woods. But then, my 16 year old who needs to work off a list of good favors to use the car - GOLDEN opportunity for a personal shopper. ITS FABULOUS. I'm just sitting here drinking my non-calorie drink working up all kinds of entrepreneurial magic and my sweet little beggar, I mean angel is getting my groceries. That's not only being #resourceful (#resourcefullyspeaking), but that's down right #winning. Tell me how you are winning!
A long, long time ago, when I was a kid we loved to watch reruns of the I Love Lucy show. To this day, Lucille Ball still cracks me up. As a matter of fact, my dad used to tease me and call me Pamela Lucille McGillicuddy. It wasn't until I was much older that he told me it was after Lucille Ball. One of my most revered episodes was when Lucy and her sidekick, Ethel Mertz got mad at Ricky and Fred and made them stay home to do house chores while they went to work in a chocolate factory. When the assembly line first started, Lucy and Ethel thought they had everything under control, but as the line sped up, they began eating the chocolate to hide it so the supervisor would think they successfully completed their product line.
There were so many times that Lucy got herself into a mess because she over committed herself. Not only that, often times, she would drag Ethel with her into the mess so she "wouldn't be alone." To this day I can remember the chocolate factory episode, the too much yeast in the bread episode, and another personal favorite the VITAMEATVEGAMEN episode where she accidentally gets drunk, acting in a liquid vitamin commercial. Oh the joy of the innocence, of good family humor.
When you consider the personalities of the four stars of the I love Lucy show, it is easy to see their personality profiles come to life. Ricky, as the self-made leader of the pack and a HIGH D. Living his best life, as a performer, making his livelihood doing what he loves as a Cuban Congo singer. He also was the bail out many times for Lucy's antics. As a HIGH I, she was obviously the cheerleader as she could really lead the whole bunch into a myriad of sticky situations and keep all of those around her (including the audience) in stitches. In true, HIGH I fashion, she had to have a buddy - enter in her best friend and neighbor Ethel - who regardless of her conscience begging her not to participate would sacrifice and jump right in with Lucy a typical trait of an "S". Then there’s Fred, Ethel's husband who made sure he brought balance to the group with his logical insight, and risk aversion as any typical "C" would do. While we could dig deeper and get their personality blends, it is safe to say that Hollywood utilized the beauty of all of the personality styles to work together to create drama, conflict, and humor and build one of the biggest franchises of the sitcom world and one of the most beloved female comedians, Lucille Ball.
Crazy times. We get it. Small business and employers, here are some resources you might find helpful. We are here to support you from #desktodwelling.
US Department of Labor: Wages, Leave, Insurance and More Resources to Prepare Workplaces for Coronavirus
U.S. Equal Employment Opportunity Commission: What You Should Know About the ADA, the Rehabilitation Act, and COVID-19
The Small Business & Technology Development Center:
Many resources, including a Guide to Conquering a Business Crisis
Currently, these are the books I'm reading:
Indistractable by Nir Eyal
I admit to being very easily distracted. I think to some degree we all are. I love resources that help me keep my mind and life in order. One way that I keep reading new content is via my Audible App. Because I am constantly in motion, I need to be able to read. Don’t get me wrong, I still hold the book in my hand. Often times to be totally focused, and present in my reading I will do both at the same time. What I learned from Nir Eyal is not a magic potion. It is a practical framework for decreasing the amount of distractions in your day. It’s a great read, and he gives away a FREE 80 page workbook to go along with the content so you can really apply what you are learning. One tidbit, that I give all of the attendees of my sessions: Don’t get overwhelmed with trying to apply all of the suggestions at one time. Apply one or two that really resonate with you, and start that rhythm. Then, add another to the rhythm. Every effort that you give to take control will be rewarded with you being more efficient with your time.
The Motive by Patrick Lencioni
If you have listened to me in any venue, within about 10 minutes you will hear me quoting Patrick Lencioni. I find him to be one of the most practical workplace authors around. I love listening to his podcast on The Table Group. He’s just a great guy, and his principles are not pie in the sky philosophies. In this book, The Motive, he begins with a fable about a CEO, Shay Davis who is struggling with his current role. He receives some “in your face” advice from a rival competitor, which helps focus Shay on a self assessment of why he’s in a leadership position and how to be more effective. In true Lencioni fashion, he completes the book, with a practical layout of his theory so that the reader can apply it to their own professional life.
There are signs to let you know when you are fully connected with your people. First of all there is a TRUST factor. We are not talking about that “stand in front of me, and fall back into my arms - cliche, team building type of trust.” We are talking about understanding that the intent, regardless of the delivery, is for the overall good of the common goals of the team. Trust alone affects so many other connecting signals. The second connecting signal is the ability to enter into “dynamic conversations” or conflict. When you can enter into dynamic conversations that are focused on the issues, you can solve problems faster. If there is NO TRUST, then conflict becomes political, personal, and emotional. People no longer work effectively together. People begin to blame each other instead of working toward active solutions around the issues. Certainly, when this is happening in your relationships with your team, you are not going to achieve your desired collective results. It is important that you actively work towards productive and trusting relationships with your team in order to achieve the greatest outcomes.
Your relationship to the mission of your organization keeps you both anchored and focused. Since I became an entrepreneur, my business has experienced many storms. Literally, within the first six months of opening, hurricane Irene busted through my community leaving a wake of destruction in its path, including my home and office. Immediately we were forced to move in with my in-laws and begin the rebuilding process which took about a year and a half. My anchor didn’t exist between the brick and mortar of my home. It was the actionable purpose of my business and how my business showed up to the business community. I was focused on providing resources that would help my clients thrive from desk to dwelling, all the while providing me with revenue and flexibility. I learned how to pivot while staying firmly rooted in my mission. That’s what anchors do. They allow ships to stay firmly rooted in the bed of the body of water while the water churns violently on the surface. When you are firmly linked to your mission - your anchor, chaos can be swirling around you and you will remain calm focusing on the priorities of your business. Without a close relationship to the mission or anchor of your business, the chaos will become an element that will get you off course and leave you feeling lost. Do you need clarity about your mission? Does your organization feel chaotic or like they are in the middle of the storm? Let me help you get the anchor of your mission firmly planted within your organization and keep you focused on your ultimate destination.
It’s ironic that we are talking about “blind” spots, because the root word of supervisors is VIS which means to SEE. Adding “super” as the prefix, it simply means to “oversee”. Overseeing the employees is one of the main jobs of the supervisor. This isn’t something that you do from an office, hiding behind a computer and endless paperwork. Rather, it is something that you do by being active and intentional - building relationships with your employees. If a supervisor isn’t actively engaged with their employees, these blindspots will reveal themselves. When the blindspots become active in your supervisor, conflict, drama, and politics will rule your team.
APATHY. This is about attitude: “I see but I don’t care.”
Think about a rebellious teenager who dismisses the parent. It’s that type of apathetic attitude that dismisses conflict because the supervisor feels that it doesn’t affect them. It doesn’t matter to them. Unchecked, this type of attitude will cause your employees to reciprocate in the way that they care about each other, production and quality.
COMPLACENCY. This is about mindset: “I see but I can’t do anything about it.”
This blind spot occurs when supervisors see things going on in their teams, and in their minds feel like “I can’t change it, so why get involved.” When a supervisor has the mindset that they are powerless, they focus on their own rhythm. Tunnel vision occurs. They are so focused on their path forward, that they can’t see what is happening around them OR they see it, but just LET IT GO. They stay focused on the job. When complacency sets in, injuries, a decrease in quality and claims of mismanagement and harassment can occur.
FEAR/ANXIETY. This is about emotion: “I see, but I will run the other way.”
Oftentimes, supervisors have the difficult job of being the one caught in the middle. They see an inappropriate situation occur, and because they are afraid of how it will affect them personally if they were to get involved, they decide to run in the other direction. Not only do they feel powerless to make the change, as in complacency, but they feel that there will be personal repercussions for doing so.
So, how do you eliminate these blindspots in your supervisors and managers?
1. Support them when they report by taking immediate action.
2. Actively listen to them and resource them when they need assistance.
3. Don’t engage your own blindspots, but engage your supervisor to find solutions.
4. Call out their blindspots when supervisors aren’t actively engaged with their employees.
5. Model trust with them in front of employees. Don’t undermine the authority and responsibility you’ve given them.
6. Cast a clear vision, clarify by communicating, and eliminate obstacles for them.
Partnering with your supervisors helps them see the vision clearly, prioritizes their activity and helps them engage with your employees in a productive manner. You too, can have blindspots so hold each other accountable to behaviors that are not helping you reach your collective goals. Supporting your supervisors in having an active, clear, 20/20 vision for your employees will result in a fully engaged workforce.
Pam Pippin, DISC Certified Human Resources Professional
Albert Einstein said, “Learn from Yesterday, Live for Today, and Hope for tomorrow, but never stop questioning.” In this episode Pam will walk you through a journey of thought about the past, present and future. You will want to listen until the end, because as with all adventures there are turns you may not be expecting and you won't want to miss the new directions!
Quick Episode Summary:
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Since the film BREAKTHROUGH, Jason has been working in the movie world with a focus on family friendly films. This interview is a great resource to help you understand the importance of supporting faith based movies, how your ticket purchase actually works and movies to look out for. Jason gives us the inside scoop and you can find links to some great upcoming trailers in the show notes.
Want more Resourcefully Speaking? Like us on our Facebook Page and go to Pampippin.com.
Quick Episode Summary:
Links & Resources:
Jason's Book: Breakthrough to Your Miracle
Hollywood Prayer Network
I Still Believe - The Jeremy Camp Story (Coming to Theaters March 2020)
Selfie Dad - Michael Jr. & Chonda Pierce - Coming April 2020
Reagan - Spring 2021
Producers to Follow:
Media Tools for Parents:
Clear Play https://vudu.clearplay.com/
Focus on the Family’s Plugged In Media Guide
Connect With Jason:
Every year in December I take intentional time for recreation and reflection. Today, I will be talking about how my reflection time leads me to do some intentional cleansing. Learn about my two takeaways from this reflection time.
Want more Resourcefully Speaking? Like us on our Facebook Page and go to Pampippin.com.
Quick Episode Summary:
Getting through life from desk to dwelling can sometimes be a challenge without the right tools. That's why I created this podcast to create a space where we can meet and I can invite some of my friends to share with you practical, inspirational, and professional tools to help you thrive.
Podcast Producer: Cassidyy Atkins
Music: Kevin Oliver, Inline Studios
Web Design & Development: Allison White